Last updated: August 24, 2026
At NoirFold, we strive to deliver your order as quickly and efficiently as possible. Below is a full breakdown of our shipping process.
Dispatch
Orders are dispatched from our warehouse within 1–2 business days, excluding public holidays. You will receive a tracking link by email and SMS once the parcel leaves.
Delivery time
These are the transit times our logistics partner provides, counted from dispatch rather than from when you order:
- Within Gujarat: 6–7 business days after dispatch
- All other states: 7–10 business days after dispatch
So a typical order outside Gujarat arrives about 8–12 business days after you place it. We would rather tell you this than quote a best case we cannot hold to.
Delivery is free on all orders. Cash on Delivery is available across India.
Delays
Transit times are estimates, not guarantees, and can be affected by weather, regional disruption or courier backlog. If your order has not arrived within 15 business days of dispatch, email customers@noirfold.com and we will trace it.
If delivery fails
If a parcel cannot be delivered because the address was incomplete, nobody was available, or delivery was refused, it is returned to our warehouse. For a prepaid order we refund you in full. You are not charged a return fee.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international orders may vary based on customs processing in your country.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Shipping Delays
While we do our best to meet estimated delivery times, delays can occur due to:
- High order volume during sales or holidays
- Weather or natural disasters
- Carrier delays
- Customs processing for international orders
We are not responsible for shipping delays once the package has been handed off to the carrier.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. Re-shipping fees may apply.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us within 48 hours at customers@noirfold.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
Contact Us
For shipping questions, please contact us at customers@noirfold.com.